<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://verint12-demo02.socialedgeconsulting.io/cfs-file/__key/system/syndication/atom.xsl" media="screen"?><feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en-US"><title type="html">Announcements</title><subtitle type="html" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/atom</id><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements" /><link rel="self" type="application/atom+xml" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/atom" /><generator uri="http://telligent.com" version="13.0.2.33658">Telligent Community (Build: 13.0.2.33658)</generator><updated>2022-05-20T17:11:08Z</updated><entry><title>Introducing "Queen Bee" - Our New Employee Recognition Tool!</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool</id><published>2022-05-20T17:28:10Z</published><updated>2022-05-20T17:28:10Z</updated><content type="html">Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus accumsan posuere. Donec eleifend diam et sollicitudin porta. Donec tempus diam in odio congue auctor. Cras nec nulla ornare, rutrum orci eu, dapibus quam. Etiam hendrerit maximus o...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=35&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>Cameron Diaz</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/cameron-diaz</uri></author></entry><entry><title>System Maintenance this Friday</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday</id><published>2022-05-20T17:27:00Z</published><updated>2022-05-20T17:27:00Z</updated><content type="html">Hello all! This Friday, March 12 starting at 5 pm the website will be down due to system maintenance. Thank you and we appreciate your cooperation!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=33&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>Cameron Diaz</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/cameron-diaz</uri></author></entry><entry><title>Delay in Emails</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails</id><published>2022-05-20T17:25:39Z</published><updated>2022-05-20T17:25:39Z</updated><content type="html">Hello all, you can expect a delay in the Microsoft office emails. While we are trying to get this issue resolved as quickly as we can please use Google chats and Google mail. Thank you again!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=31&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>Cameron Diaz</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/cameron-diaz</uri></author></entry><entry><title>IT Ticket System Down</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down</id><published>2022-05-20T17:21:11Z</published><updated>2022-05-20T17:21:11Z</updated><content type="html">Hello all! I am writing to inform you that our IT ticket system is currently down for repairs. If you have any issues please email the IT department directly explaining your issues as well as including screenshots. Thank you!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=30&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>Cameron Diaz</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/cameron-diaz</uri></author></entry><entry><title>New Process for Submitting an IT Use Ticket</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket</id><published>2022-05-20T17:18:16Z</published><updated>2022-05-20T17:18:16Z</updated><content type="html">Sed porttitor velit et sem tincidunt laoreet. Sed suscipit ultricies purus, eget sodales arcu aliquet sit amet. Vestibulum porta euismod leo, a euismod urna luctus in. Maecenas erat leo, pellentesque ac est ac, interdum auctor metus. Maecenas ac orci...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=29&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>sara collins</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/sara-collins</uri></author></entry><entry><title>E-Mail Delivery Delays from 0365 Addresses</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses</id><published>2022-05-20T17:15:13Z</published><updated>2022-05-20T17:15:13Z</updated><content type="html">We&amp;#39;re aware of an issue preventing the timely delivery of messages from external senders using Microsoft&amp;#39;s Office 365 service. These delays are due to messages sent from this service being categorized as malicious by ProofPoint.&amp;nbsp;
ProofPo...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=28&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>sara collins</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/sara-collins</uri></author></entry><entry><title>Magnolia Software Customer Support Summary</title><link rel="alternate" type="text/html" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary" /><id>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary</id><published>2022-05-20T17:11:08Z</published><updated>2022-05-20T17:11:08Z</updated><content type="html">Magnolia Sofware offers the world&amp;rsquo;s best xxx service&amp;hellip;
Magnolia Software Customer Support delivers best-of-breed support and assistance to Magnolia Software partners, using the latest technology to speed tracking and resolution of custome...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=27&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</content><author><name>sara collins</name><uri>https://verint12-demo02.socialedgeconsulting.io/members/sara-collins</uri></author></entry></feed>