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<?xml-stylesheet type="text/xsl" href="https://verint12-demo02.socialedgeconsulting.io/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Announcements</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 13</generator><lastBuildDate>Fri, 20 May 2022 17:28:10 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements" /><item><title>Introducing "Queen Bee" - Our New Employee Recognition Tool!</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool</link><pubDate>Fri, 20 May 2022 17:28:10 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:19ca0a01-9bf7-4670-95cb-79b548fd23d3</guid><dc:creator>Cameron Diaz</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=35</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool#comments</comments><description>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi luctus accumsan posuere. Donec eleifend diam et sollicitudin porta. Donec tempus diam in odio congue auctor. Cras nec nulla ornare, rutrum orci eu, dapibus quam. Etiam hendrerit maximus o...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/introducing-queen-bee---our-new-employee-recognition-tool"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=35&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>System Maintenance this Friday</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday</link><pubDate>Fri, 20 May 2022 17:27:00 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:b9829f51-1ae8-4f03-8e98-64e71c972273</guid><dc:creator>Cameron Diaz</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=33</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday#comments</comments><description>Hello all! This Friday, March 12 starting at 5 pm the website will be down due to system maintenance. Thank you and we appreciate your cooperation!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/system-maintenance-this-friday"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=33&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>Delay in Emails</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails</link><pubDate>Fri, 20 May 2022 17:25:39 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:fd470fef-755d-4700-ba26-03cdf6479160</guid><dc:creator>Cameron Diaz</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=31</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails#comments</comments><description>Hello all, you can expect a delay in the Microsoft office emails. While we are trying to get this issue resolved as quickly as we can please use Google chats and Google mail. Thank you again!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/delay-in-emails"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=31&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>IT Ticket System Down</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down</link><pubDate>Fri, 20 May 2022 17:21:11 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:4687f12c-c05c-4081-b16d-aee9cd213482</guid><dc:creator>Cameron Diaz</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=30</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down#comments</comments><description>Hello all! I am writing to inform you that our IT ticket system is currently down for repairs. If you have any issues please email the IT department directly explaining your issues as well as including screenshots. Thank you!&amp;nbsp;(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/it-ticket-system-down"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=30&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>New Process for Submitting an IT Use Ticket</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket</link><pubDate>Fri, 20 May 2022 17:18:16 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:51096c2e-6adc-4a88-a838-4a9979e3bc05</guid><dc:creator>sara collins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=29</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket#comments</comments><description>Sed porttitor velit et sem tincidunt laoreet. Sed suscipit ultricies purus, eget sodales arcu aliquet sit amet. Vestibulum porta euismod leo, a euismod urna luctus in. Maecenas erat leo, pellentesque ac est ac, interdum auctor metus. Maecenas ac orci...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/new-process-for-submitting-an-it-use-ticket"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=29&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>E-Mail Delivery Delays from 0365 Addresses</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses</link><pubDate>Fri, 20 May 2022 17:15:13 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:54aa041a-0885-48f7-b3fc-aa48456fb886</guid><dc:creator>sara collins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=28</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses#comments</comments><description>We&amp;#39;re aware of an issue preventing the timely delivery of messages from external senders using Microsoft&amp;#39;s Office 365 service. These delays are due to messages sent from this service being categorized as malicious by ProofPoint.&amp;nbsp;
ProofPo...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/e-mail-delivery-delays-from-0365-addresses"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=28&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>Magnolia Software Customer Support Summary</title><link>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary</link><pubDate>Fri, 20 May 2022 17:11:08 GMT</pubDate><guid isPermaLink="false">52e00e81-b49d-46b8-af14-54a693bf33e6:fdf1c077-f0bd-4e02-8929-268884f0e3d0</guid><dc:creator>sara collins</dc:creator><slash:comments>0</slash:comments><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/rsscomments?WeblogPostID=27</wfw:commentRss><comments>https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary#comments</comments><description>Magnolia Sofware offers the world&amp;rsquo;s best xxx service&amp;hellip;
Magnolia Software Customer Support delivers best-of-breed support and assistance to Magnolia Software partners, using the latest technology to speed tracking and resolution of custome...(&lt;a href="https://verint12-demo02.socialedgeconsulting.io/it-help-desk/b/announcements/posts/magnolia-software-customer-support-summary"&gt;read more&lt;/a&gt;)&lt;img src="https://verint12-demo02.socialedgeconsulting.io/aggbug?PostID=27&amp;AppID=22&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item></channel></rss>