Hello! Is there any sort of knowledge base that Verint offers? I just hired a new community manager and would like to provide them with helpful resources.
Hello! Is there any sort of knowledge base that Verint offers? I just hired a new community manager and would like to provide them with helpful resources.
Hello Yuan!
Verint does offer several live sessions that one can sign up for, usually through an organization.
The recommended courses for individuals who are new include:
Solutions MGT 101
Solutions MGT 102
Digital Workplace MGT 101
Digital Workplace MGT 102
Intro to Widget Configuration
Hello Yuan
Verint does offer a knowledge base that can be found here: https://customercare.igloosoftware.com/support/knowledgebase
Hope this helps! Have a great day!