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Knowledge Base

Yuan Chao over 3 years ago

Hello! Is there any sort of knowledge base that Verint offers? I just hired a new community manager and would like to provide them with helpful resources.

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Cameron Diaz over 3 years ago +1 verified

Hello Yuan Verint does offer a knowledge base that can be found here: https://customercare.igloosoftware.com/support/knowledgebase Hope this helps! Have a great day!

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0 Michael Scott over 3 years ago

Hello Yuan!

Verint does offer several live sessions that one can sign up for, usually through an organization.

The recommended courses for individuals who are new include:

Solutions MGT 101

Solutions MGT 102

Digital Workplace MGT 101

Digital Workplace MGT 102

Intro to Widget Configuration
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0 Michael Scott over 3 years ago

Hello Yuan!

Verint does offer several live sessions that one can sign up for, usually through an organization.

The recommended courses for individuals who are new include:

Solutions MGT 101

Solutions MGT 102

Digital Workplace MGT 101

Digital Workplace MGT 102

Intro to Widget Configuration
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